Learning Agreements: Best Practices to Support Students and Promote Engagement

Awkward and Onward: Why we Say, What we Say and How we Say it

Talk Text Mend Send: Words Matter

The Art of Facilitation, Briefing and Debriefing

Tenets of Effective Feedback: Feedback as a Conversation

Empathy: The Elusive Connection between Communication, Emotion & Relationship in Professional Practice

Commotion: The Collision of Communication and Empathy in professional Healthcare

Mending Fences… Facilitation through Conversation

Step back Consulting: Share your Dilemma

Managing Difficult Moments & Classroom Encounters

Who Do I Think You Are? Daily Judgments and Assumptions in Professional Practice

Navigating the Perils of Microaggressions

Advancing Communication and Conflict Skills in Professional Practice

Up Close and Professional: Communication and Conflict

Communication and Conflict Challenges, Skills and Techniques

Conflict and Communication/Conflict resolution/Feedback workshops

EDI: Navigating Challenging Interactions

Educational Food for Thought: A tasting menu

The echo you leave: Embedding life centred values into personal and professional leadership

The Nuts and Bolts of Communication
Day 1 Challenging Communication: a Practical Approach
Day 2 Linking Communication and mental Health
Day 3 Communication: A trauma Informed Approach








CONTACT US

Building Richer Personal and Professional Relationships



through

Inquiry, Negotiation, Empathy, Simulation and Reflection in Action




Who we are influences our perception and judgments of others and what we hear and subsequently, what we say and do.


How we respond during provocative conversation impacts personal and professional relationships. Responding to emotional cues and verbal challenges requires a combination of self-awareness and reflection-in-action.


Gaining this dexterity calls for willingness and practice. Communication is an essential component, incorporating skills that can forecast merely pedestrian or inspiring results for more satisfying personal and professional relationships.


Strong communication skills are at the heart of creating and sustaining successful professional organizations, underpinning effective problem solving, critical thinking, decision making and implementation strategies.


Communication Matters: INESRA is a consulting company, specializing in experiential communication and alternate dispute resolution training providing rich hands-on education experience to promote best practice in addressing communication, conflict and collaboration across a range of professional fields.