our diverse portfolio of past, current and long-standing client partnerships include:


·ASPE Association of Standardized Patient Educators

· Queens Park Legislative Protective Services · Toronto Police Service · Peel Police Service

· City of Toronto Community Crisis Support Training Program

· College of Immigration and Citizenship Consultants

· Ontario Law Society

· MP Plus

· University of Toronto CACHE and CAPE

· Ontario Health-Trillium Gift of Life

· Ministry of Health and Long-Term Care Compassion in Action

· Holland Bloorview Kids Rehabilitation Hospital

· The Michener Institute of Education at UHN -Critical Care Nursing Program

· Centre for Professional Development,University of Toronto-Heart to Heart

· Osgoode Law, Professional Development -Elder Law Certificate

· Touchstone Institute

· University Health Network -Nurse Preceptorship session

· Ministry of Community Safety and Correctional Services

· City of Durham



our diverse portfolio of past, current and long-standing client partnerships include:


·ASPE Association of Standardized Patient Educators

· Queens Park Legislative Protective Services · Toronto Police Service · Peel Police Service

· City of Toronto Community Crisis Support Training Program

· College of Immigration and Citizenship Consultants

· Ontario Law Society

· MP Plus

· University of Toronto CACHE and CAPE

· Ontario Health-Trillium Gift of Life

· Ministry of Health and Long-Term Care Compassion in Action

· Holland Bloorview Kids Rehabilitation Hospital

· The Michener Institute of Education at UHN -Critical Care Nursing Program

· Centre for Professional Development,University of Toronto-Heart to Heart

· Osgoode Law, Professional Development -Elder Law Certificate

· Touchstone Institute

· University Health Network -Nurse Preceptorship session

· Ministry of Community Safety and Correctional Services

· City of Durham

Building Richer Personal and Professional Relationships



through

Inquiry, Negotiation, Empathy, Simulation and Reflection in Action




Who we are influences our perception and judgments of others and what we hear and subsequently, what we say and do.


How we respond during provocative conversation impacts personal and professional relationships. Responding to emotional cues and verbal challenges requires a combination of self-awareness and reflection-in-action.


Gaining this dexterity calls for willingness and practice. Communication is an essential component, incorporating skills that can forecast merely pedestrian or inspiring results for more satisfying personal and professional relationships.


Strong communication skills are at the heart of creating and sustaining successful professional organizations, underpinning effective problem solving, critical thinking, decision making and implementation strategies.


Communication Matters: INESRA is a consulting company, specializing in experiential communication and alternate dispute resolution training providing rich hands-on education experience to promote best practice in addressing communication, conflict and collaboration across a range of professional fields.